Welcome to the Merchant Support section. Whether you’re setting up your store, managing orders, or growing your business, we’re here to help.

Getting Started

• Create Your Store: Register as a merchant to access your own dashboard and begin setting up your shop or restaurant profile.
• Upload Products & Menus: Add product images, descriptions, and pricing to make your store stand out.
• App Branding: WeguGo provides your own branded mobile app as part of your subscription. Get in touch to activate it.

Managing Orders

• Receive Orders Instantly: Get notified in real time via your dashboard and app when a customer places an order.
• Update Status: Mark orders as accepted, in preparation, or out for delivery with a few clicks.
• Customer Communication: Use the built-in tools to message your customers or notify them of delays.

Support & Assistance

• Live Chat Support: Contact our team directly from your merchant dashboard for real-time help.
• Guides & Tutorials: Access setup videos and documentation in your dashboard under the "Help" tab.
• Email Support: Reach us at hello@wegugo.com for any other queries.